You can lodge a return request within 20 days of your parcel being received HERE

Items must be returned in original, unworn, unwashed, unaltered condition with all original tags attached. 
Johansen does not cover the shipping cost for returning an item.

All items are eligible for a store credit note only.
The total amount credited will be minus original shipping charges.

Shipping costs of returning an item is the responsibility of the customer.
Due to hygiene reasons Johansen asks that you try all swimwear on over intimates. Any swimwear returns not meeting this criteria will be returned to you.

Faulty Items
We make every effort to provide goods of the highest quality to our customers and we hope that you never receive a faulty product from us. If, on the rare occasion, this does occur, please contact us at

Pre Order Items
Please choose carefully as Johansen does not offer order cancellations on Pre Order items before they have shipped, unless in extenuating circumstances.
Your Pre order items begin production as soon as your order is placed, so it is important to be sure about your selection. 
Contact us on for any further questions.